☑ UPS back-up for 6 hours
☑ Service Engineer available on call as per the service agreement
☑ Response time – 1 hour and Resolution time 2 – 3 hours
Trust and Security
Cyber attacks are becoming more sophisticated and harder to detect. The reputation of your company
and your data integrity is determined by the speed and accuracy of response, making workplace security
a crucial consideration for your organisation, no matter your sector or the scale of your IT function.
Prevention is often better than cure; and that means having strong and appropriate workplace security measures
in place and functioning at optimal levels around the clock.
We make it our mission to ensure your security is as rigorous as possible, both in the office
and in terms of any remote workers who plug into your network. We aid in the accuracy and speed
of security management and provide specialist tools to ensure a strong line of defence against potential attacks,
keeping your teams productive and business operational.
EVENTS LOG MONITORING
☑ System, Application & Server events are monitored periodically to prevent the failure of the operating system which can cause data loss.
BACKUP MANAGEMENT
☑ Periodic backup of centralized windows server has been configured through internal network which can reduce the chances of data loss during DR
RESOURCE MANAGEMENT
☑ Roster Holiday & Comp Off’s
☑ 10% to 15% Additional Resources to overcome Attrition & Absenteeism Risks
☑ Back-ups for all Key resources
☑ 10% to 15% Additional Resources to overcome Attrition & Absenteeism Risks
☑ Back-ups for all Key resources
RESTRICTED ACCESS
☑ Using Group policy object restricted access towards the local drive & portable devices, Store the files in a centralized server which is configured through automatic backup
CONNECTIVITY
☑ Back-up lines with two different Internet service providers which is having a percentage of 0-5% Downtime